Methods & tools: participatory heuristic evaluation

Abstract

Participatory heuristic evaluation (PHE) is a participatory inspection technique that is derived from Nielsen’s heuristic evaluation (HE) [10]. The PHE technique extends HE in two ways: ✦ PHE adds new areas of concern to the list of heuristics used to guide inspectors under HE. ✦ PHE adds users (work-domain experts) to the list of expert inspectors under HE.