Telehealth services as support for continuing education in primary health care: An evaluation framework

Abstract

One of the objectives of Brazil’s National Telehealth Network Program is to support continuing health education for primary care providers through the use of health information and communication technologies. The aim of this study was to develop a telehealth services evaluation framework that can be used as a tool for assessing continuing health education for primary care providers. An availability study was conducted to provide the basis for the development of theoretical, logical, and analytical frameworks for future evaluations. A comprehensive description of the program is provided and it is concluded that it is evaluable. Finally, we suggest that a qualitative case study should be conducted using the frameworks developed as an evaluation tool.