Measuring Intuitive Use: Theoretical Foundations

Abstract

Intuitive use is a notoriously vague concept. Several research groups have been developing a wealth of definitions and ways of measuring intuitive use that show only few commonalities. Here we review previous approaches combined with newer theoretical developments in psychology. From this review we propose that high effectiveness, low cognitive effort and a strong metacognitive feeling of fluency are the defining characteristics of intuitive use whereas many other measures are typical correlates of these defining characteristics. Distinguishing between defining characteristics and typical correlates allows researchers and practitioners to refer to a common measurement definition of intuitive use while maintaining their flexibility to adapt measures according to their needs.