Complex intuitionistic fuzzy soft SWARA-COPRAS approach: An application of ERP software selection

Abstract

In this manuscript, we propose an integrated framework based on COmplex PRoportional ASsessment and Step-wise Weight Assessment Ratio Analysis approach within the complex intuitionistic fuzzy soft (CIFS) context. This context is an ideal technique with complex fuzzy foundation that means to denote multi-dimensional data in a concise. In this framework, criteria weights are evaluated by the SWARA technique, and the ranking of alternatives is determined by the COPRAS method using CIFSs. Further, to illustrate the applicability of the presented technique, an empirical case study of ERP software selection problem is taken. A comparative study and sensitivity analysis is presented to verify the strength of the presented methodology.