Role of training in information technology in enhancing employee efficiency in banking sector in India

1Citations
Citations of this article
16Readers
Mendeley users who have this article in their library.
Get full text

Abstract

The evolution of information technology is seen as a response to the growing needs for business organizations to keep abreast with industry trends, as well as necessary needs and preferences of employees, other stakeholders. From current literature most of the studies document several factors that continue to experience positive effects relative to the banking industry’s increasing adoption of IT. Some of these factors (which play a moderating role in assuring improved performance, productivity or efficiency among employees) include work infrastructure, ease of use, enhanced coordination, skill compatibility, confidence, effective time management, the creation of trust, and higher employee returns (through improved service quality). The present paper suggest that IT implementation through training has led to skill improvements among employees and also yielded a positive, supportive work environment that has, in turn, motivated workforces towards supporting the vision and mission or banking institutions with which they work.

Cite

CITATION STYLE

APA

Swapna Sabari, S., & Kamesh, A. V. S. (2019). Role of training in information technology in enhancing employee efficiency in banking sector in India. International Journal of Innovative Technology and Exploring Engineering, 9(1), 4252–4256. https://doi.org/10.35940/ijitee.L3618.119119

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free