Digital transformation of public administration in Russia

Abstract

In modern conditions of emergence of a new “digital” picture of the world, the study interest is represented by the changes taking place in the system of public administration in Russia, as well as the main barriers hindering the digital transformation of management practices. To this end, the authors of the article analyzed statistical data for 2019-2021, characterizing the “digital maturity” of domestic authorities, conducted their own sociological study on the problems of digitalization of public administration. The results obtained indicate that, in addition to the insufficient and uneven pace of technological change (in the context of Russian territories), the lack of necessary digital skills among employees and the population, the effectiveness of digital transformation significantly reduces the lack of understanding by civil servants of the value, essence of digital transformation and its tools. In addition, modernization of the state system in the interests of the population is impossible without effective communications “population-government”, the construction of which is currently complicated by mutual distrust.