Government reputation elements: A ranking through the Saaty’s algorithm

Abstract

The low levels of approval from both governments and authorities around the world reflects a problem of political legitimacy. The success of an organization relies partially on its reputation, on how the organization is perceived by its stakeholders. The objective of the study is to discover the main elements of government reputation. In order to accomplished it the analytical hierarchy process (Saat’s Algorithm) was implemented based on the literature review, including more than 30 papers. We found that government performance, ethical behavior, the leadership of the authorities and government communication are the most influential variables of government reputation.