Evaluating Airlines Promotion Policies and Tactics in Crisis Environment from Customers' Satisfaction Perspectives: Egypt Air' Case Study

  • Shehawy Y
  • Abouzied F
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Abstract

… competitive services, customer satisfaction, service quality … strategic solutions from customer's perspectives enriching … factors by conducting Egypt Air' customers survey where many …

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Shehawy, Y., & Abouzied, F. (2019). Evaluating Airlines Promotion Policies and Tactics in Crisis Environment from Customers’ Satisfaction Perspectives: Egypt Air’ Case Study. International Journal of Tourism and Hospitality Management, 2(1), 75–107. https://doi.org/10.21608/ijthm.2019.52145

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