Corporate Social Responsibility and Environmental Impacts in the Peruvian Hotel Sector for Local Sustainable Development

Abstract

In recent years, the hotel sector has increasingly recognized the importance of corporate social responsibility (CSR) as a strategy to minimize environmental impacts and foster local sustainable development. This study analyzes CSR practices implemented in the Peruvian hotel sector, focusing on their influence across five key dimensions: environmental management, governmental collaboration, community engagement, labor conditions, and service quality. A qualitative methodology was applied through semi-structured interviews with managers and human resources staff, enabling an in-depth examination of CSR implementation and its environmental implications. The findings reveal significant environmental efforts, including systematic waste segregation, recycling of paper and glass, and the use of biodegradable amenities, which contribute to reducing the ecological footprint of hotel operations. However, limitations remain in employee training and institutional cooperation with local authorities, constraining the broader environmental outcomes of CSR initiatives. The study concludes that strategically integrated CSR enhances service quality, strengthens stakeholder trust, and contributes directly to environmental impact reduction. These findings provide actionable insights for aligning hospitality operations with sustainability objectives in emerging economies, offering a roadmap for integrating CSR into environmental policy and tourism development strategies.