Who Are We and What Are We Doing?

Abstract

The performance of 19 BBC-TVproduction teams was examined over an 18-month period, using audience appreciation ratings and managers' assessments of performance. Alternative models were tested to account for variations in team effectiveness and team member mental health. Reflexivity-the extent to which the team reflects on and modifies itsfunctioning-bestpredicted team effectiveness, whereas climatefor innovation predicted team member mental health. Larger teams (over 10 members) tended to have poorer climatesfor innovation and poorer team member mental health.