Burnout to Brilliance: Elevating Bangalore's IT Sector with Psychological Capital, Stress Reduction, and Employee Well-being

Abstract

This study aims to examine the effects of lower occupational stress, psychological capital, a supportive work environment, work‒life balance, employee assistance programs (EAPs), and the social support of employees in the information technology (IT) sector in Bangalore. The interaction of these constructs of the study is analyzed while taking into consideration the job demands-resources (JD-R) model, conservation of resources (COR) theory, and self-determination theory (SDT) for a better understanding of their ultimate role in employee outcomes. The data were collected from 520 IT professionals and then presented statistically to assess the interrelationship between the variables. This analysis indicates that lower occupational stress is a factor that positively influences employee well-being and performance, with psychological capital and a work environment as crucial factors at play. Similarly, work-life balance, EAPs and social support appear to be important contributors to improved well-being and performance. Clearly, it is important for employees working under stressful conditions in high-pressure industries to effectively manage their stress levels and work environment to optimize employee outcomes.