Analysis of information quality requirements in business processes, revisited

Abstract

Many business processes (BPs) involving critical decision-making activities require good-quality information for their successful enactment. Despite this fact, existing BP approaches focus on control flow and ignore the complementary information perspective, or simply treat it as a technical issue, rather than a social and organizational one. To tackle this problem, we propose a comprehensive framework for modeling and analyzing information quality requirements for business processes using the WFA-net BP modeling language. In addition, we describe a prototype implementation and present two realistic examples concerning the stock market domain, intended to illustrate our approach.