Using an Axiomatic Design Approach to Develop a Product Innovation Process with Circular and Smart Design Aspects

Abstract

Nowadays, smart and environmentally friendly products are gaining traction in consumers’ purchase intentions. Not only will it reduce the adverse impact on the environment, but it also provides convenience and efficiency due to the improved functionality. On the other hand, companies need to evaluate how to effectively integrate these features into their design process. Therefore, this research aims to provide a systematic design methodology utilizing an axiomatic design approach that will incorporate the exploration of circular design and smart design aspects. To achieve this, a literature review was conducted to identify the specific circular and smart design aspects that will serve as input for the design process. Then, customer preferences on the existing products were collected and mapped into the design aspects. The output of which will be translated into the product’s functional requirements, and finally, overall design alternatives. To assess the effectiveness of the proposed methodology, a case study for a water dispenser was presented. Results show that developed design was better than the existing models available in the market. With that, the proposed product innovation process can be used in practical application and can be used as a solution to increase customer satisfaction and offer companies a competitive advantage.