Are Nurses Happier After an Electronic Health Record Is Implemented at a Nurse-Managed Practice for the Elderly?

Abstract

Connection group theory and role functions in groups is critical for NI professionals to deal with feelings. Six Hats Thinking is a practice tool to resolve feelings of anger and resistance to change. Outcomes: Better problem-solving and consensus-building team skills reduce change requests and postimplementation meetings. Focused meetings decrease time demands and keep meetings on schedule. Inclusiveness of all views reduces conflict, leading to better implementations. Lessons Learned: The behavioral interventions in this tool kit can be used by any NI professional with any mix of healthcare professionals in any clinical setting. Innovation is part of the "build" process. These interventions provide a systematic approach to problems, decisions, and opportunities. Results include more consistent IT implementations, better group function, and reduced stress for all concerned. Statement of the Problem: The impact of an electronic health record (EHR) on nurse satisfaction regarding the clinical process and patient outcomes in a gerontology setting has not been adequately evaluated.