Psychological impact of labor mobbing in an automotive company in Guanajuato Mexico

Abstract

Introduction: The mobbing is a problem of social relevance that has been increasing, given the evidence regarding the consequences and psychosocial risks, problems in interpersonal relationships and of a family, work nature and organizations. O bjective: Evaluate the connection of workplace mobbing in the degree of psychological harassment suffered with gender, work area and shift, so that corrective and preventive action measures are taken. Methods: The study participants were 322 production operators, the Cisneros instrument α = 0.96 was applied, with a non-experimental, cross-sectional, correlational design, the Spearman and T student statistical test was used. Results: There is a significant relationship between the correlations of the work area with shift, in addition to personal harassment, workplace harassment, humiliation, aggression and coercion, as well as the intensity of mobbing in psychological harassment, which represents a low rate of workplace mobbing, but when there is bullying is intense and can be an influencing factor that affects interpersonal relationships, impacting low productivity, absenteeism and staff turnover. Conclusions: Suggest disseminating intervention strategies to reduce labor mobbing and promote the implementation of a protocol that includes the work of health professionals in order to improve personal and company well-being.