Trustworthy AI for the People?

Abstract

While AI systems become more pervasive, their social impact is increasingly hard to measure. To help mitigate possible risks and guide practitioners into a more responsible design, diverse organizations have released AI ethics frameworks. However, it remains unclear how ethical issues are dealt with in the everyday practices of AI developers. To this end, we have carried an exploratory empirical study interviewing AI developers working for Swedish public organizations to understand how ethics are enacted in practice. Our analysis found that several AI ethics issues are not consistently tackled, and AI systems are not fully recognized as part of a broader sociotechnical system.