Kepastian Hukum dalam Perdagangan Online Guna Mewujudkan Perlindungan Hukum Konsumen

Abstract

Trading activities are increasing rapidly in society, particularly in the age of globalization, and everything is becoming easier as technology advances. This also has an impact on community trading activities, which no longer take place conventionally but only through internet-connected mobile phones; this type of trade is commonly referred to as e-commerce. The benefits of buying and selling transactions are numerous, but with the availability of buying and selling online, it is inevitable that consumer rights will be violated. The current regulations are clearly different from how buying and selling transactions are now conducted over the internet. The goal of this research is to discover how to regulate online trading laws and regulations, as well as to solve legal problems in online trading. This study employs a qualitative approach with a normative legal approach. According to the findings of this study, e-commerce transactions are governed by Law Number 11 of 2008 concerning Information and Electronic Transactions (UU ITE), which was then amended by Law Number 19 of 2016 concerning Amendments to Law Number 11 of 2008 concerning Information and Electronic Transactions, among other regulations. Problems in e-commerce transactions can be resolved through legal or litigation, non-litigation, or out of court.