Journal ArticleOPEN ACCESS

STUDY ON THE SERVICE QUALITY E-RETAILING VARIABLES AFFECTING BRAND LOYALTY

  • Shala A
  • Balaj D
Review of Innovation and Competitiveness (2018) 4(4) 53-78
DOI: 10.32728/ric.2018.44/3
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Abstract

… proposed by Wolfinbarger and gilly (2003), called electronic retailing service … related to the level of credit card payments security and … when information is given by the consumer [such as …

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Shala, A., & Balaj, D. (2018). STUDY ON THE SERVICE QUALITY E-RETAILING VARIABLES AFFECTING BRAND LOYALTY. Review of Innovation and Competitiveness, 4(4), 53–78. https://doi.org/10.32728/ric.2018.44/3

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