Safety culture and communication about surgical errors from the perspective of the health team

Abstract

Objective: To analyze the safety culture related to the communication dimensions and event notification from the perception of the health team. Method: Survey carried out in a teaching hospital of Paraná through the application of the Survey on Patient Safety Culture question-naire to 158 professionals working in surgical units from May to September 2017.The analysis of the data was done by descriptive and analytical statistics; dimensions with positive responses ≥75% represent strong areas for patient safety. Results: No dimension or item/question were considered strong to surgical patient safety. There was a difference, with a less negative perception from nursing in relation to medicine, in the dimensions “Return of the information and communication about the error” and “Frequency of events reports” (p<0.001). Conclusion: The health team perceives that there is fragility in the patient safety in relation to the communication dimension, de-manding actions that promote the patient safety.