Wireless and Emerging Technologies to Meet E-Government Demands: Applications, Benefits, and Challenges

Abstract

The rapid digitization of public services has positioned e-government as a cornerstone of modern governance, relying increasingly on advanced wireless and emerging technologies to support scalable, resilient, and data-driven operations. Despite extensive adoption efforts, a comprehensive investigation and systematic analysis of how emerging technologies collectively serve e-government across key domains remains limited. In particular, existing studies often address technologies in isolation, leaving gaps in understanding their integrated roles in smart cities, sustainability initiatives, cybersecurity frameworks, and evolving energy paradigms. This paper investigates the use of wireless and emerging technologies within e-government ecosystems and examines their employment and benefits across diverse public-sector applications. The study analyzes how these technologies contribute to service delivery, operational coordination, and policy execution, while critically discussing the technical, organizational, and regulatory challenges associated with their deployment. Furthermore, the impacts of these challenges on performance, security, and long-term viability are assessed and provided to guide researchers, system designers, and policymakers. By consolidating fragmented research and highlighting cross-domain interactions, this work offers a structured perspective on the role of wireless and emerging technologies in shaping the next generation of e-government systems.