The Delta Model: A Framework for the Effective Implementation of IT to Enable Organizational Change

Abstract

This paper examines how information technology (IT) can be implemented more effectively and at the same time serve as a means to enable profound organizational change. A framework for effective IT implementation is derived and introduced and backed up by the discussion of two case studies. The .findings indicate, that a strong consideration of the organizational culture is a critical factor in IT implementation, while special attention should be dedicated to the alignment of three different subcultures, that can be frequently encountered in most business organizations. It is suggested, that the consideration of the culture, highly integrated with the technological, strategical and structural aspects of IT implementation give access to a new level of accomplishment.