The Implications of Adopting and Implementing Electronic Human Resource Management Practices on Job Performance

Abstract

Past literature supports positive links between electronic human resource management practices (E-HRM), and job performance. However, poor application of e-HRM practices in the Nigerian public sector resulted in poor job performance and unwholesome ethical practices. As a result, calls for further research have been suggested, particularly on the direct process through which the adoption and implementation of e-HRM practices such e-communication; e-compensation, e-training and e-performance appraisal are likely to influence job performance. Hence, the purpose of this research is to investigate the relationship between electronic Human resource Management (E-HRM) practices and job performance (i.e. task, contextual, adaptive performance, and counterproductive work behaviour at the individual level. We employed a quantitative approach with survey from 214 academic and non academic staff in five higher institutions in Northern part of Nigeria. Using partial least square structural equation modelling (PLS-SEM), the quantitative results indicated that some of the components of E-HRM practices were positively associated with job performance. For instance, both e-communication, and e-compensation were significantly and positively related to all the dimensions of job performance (i.e. task, contextual, adaptive, and counterproductive work behaviour. Also, e-training was found to be positively related to task and adaptive performance only. Similarly, results showed that e-performance appraisal practice was only related to contextual performance and counterproductive work behaviour. On the contrary, e-training practice demonstrated no significant effect on contextual performance and counterproductive work behaviour. Similarly, no significant direct effect was found between e-performance appraisal and task and adaptive performance. Implications of the findings for future research and practice, as well as the limitations of the study are highlighted.