Patient satisfaction with perioperative care among patients having orthopedic surgery in a university hospital

Abstract

This survey aimed to validate the English version of the multidimensional Leiden Perioperative Patient Satisfaction questionnaire (LPPSq) and use it to assess patient satisfaction with perioperative care and the influence of type of anesthesia. One hundred patients having orthopedic surgery under regional and general anesthesia verbally consented to participate. Different aspects of satisfaction were assessed (eg, provision of information, and staff-patient relationship). The reliability estimate of the LPPSq (Cronbach's-α) was good (0.94). Overall, patient satisfaction score was 86.7%, lowest was for information (80.8%) and highest for staffpatient relationships (90.3%). Patients were more satisfied with the provision of information regarding regional anesthesia. © 2010 Jlala et al, publisher and licensee Dove Medical Press Ltd.