Discretionary Measures for Hospitality Educators in Improving the English Language Proficiency amongst Hotel Management Students

Abstract

The study embarks on understanding the importance of English language skills in the Indian hospitality industry. It explores the specific English language proficiency need among students to overcome their communication inability and the role to be played by the hospitality teachers in improvising their communication skill. The study was conducted among the hoteliers in Chennai a semi structured set of questionnaires were patterned to interview the views of the hoteliers. The findings highlighted the need of the language proficiency in students for their commutative activities and language skill requirements as employee, the methodologies and recommendations to be followed or enhanced strategies in developing the English Language skill among the students.