How and when institutional trust helps deal with group crisis like COVID-19 pandemic for Chinese employees? A social perspective of motivation

Abstract

Social factors cannot be neglected in predicting individual psychological health during a group crisis. Grounded in Vroom’s expectancy theory of motivation, the present research explores how and when institutional trust influences crisis related worries and griefs. Both the survey study (N = 234) and the experimental study (N = 111) were conducted to examine our hypothesized moderated mediation model. Multiple waves of surveys were delivered in Study 1 and participants were requested to rate their experiences and responses during the COVID-19 pandemic. In Study 2, participants from both the collectivism manipulation group and the control group were requested to rate their psychological responses in an imagined group crisis. Regression analyses showed that institutional trust reduced worries and griefs by improving personal resilience, which is more significant for individuals with high levels of collectivism. These findings point to the importance of understanding individual psychological health in a social perspective of motivation.