An Examination Of Organizational Citizenship Behavior In An Academic Setting From The Perspective Of The Five Factor Model

Abstract

This paper examines the dispositional causes of student organizational citizenship behavior (OCB) in an academic setting by utilizing facets scales of the NEO-PI-R (Costa & McCrae, 1992) in addition to the five broad dimensions of the five factor model of personality. Different facet scales were significantly related to organizational citizenship and to student satisfaction. The strongest predictor of OCB was found to be warmth, a facet of extraversion. This finding supported the contention of Lepine, et al. (2002) that OCB can best be conceptualized as a latent construct measuring cooperativeness.