Smart security and safety index measurement: A case study in Bandung Indonesia

Abstract

Purpose: Nowadays, the development of technology is very fast and increasingly sophisticated; no doubt all the problems in a city can be solved quickly and well. Hence, facing a huge number of the urban population, the city must adopt the strategy of smart city so that the standard of life can be improved. Some of the cities in the world have applied the concept of smart city. One of the dimensions in smart city concept is smart security and safety. This study aims to know the indicators and index level of smart security and safety in Bandung city of Indonesia. This research explores the indicators and measures the index level of smart security and safety in Bandung. Methodology: The research method characteristics applied in this study is the exploratory sequential mixed method. Main Findings: This study finds that there are 20 indicators to measure the index level of smart security and safety. The smart security and safety level of Bandung city is 72% which is considered that on average the measured indicators are already good enough and satisfied, but there are some indicators that should be improved. The variable that should be improved is variable of Awareness and Understanding which has score of 49%. Implications/Applications: It is suggested by this study that the socialization of smart security and safety program such as Panic Button Application, LAPOR! The website should be more effective through making socialization more targeted and real.