The Development of a Questionnaire to Measure the Institutional Performance in Higher Education Institutions

Abstract

The objective of the study was to develop a questionnaire named IPQ (Institutional Performance Questionnaire) that measures the institutional performance of higher educational institutions. The scale comprised 11 subscales: Mission Statement and Goal (5 items), Planning and Evaluation (3 items), Organization & Governance, (3 items), Integrity (3 items), Faculty (3 items), Students (2 items), Institutional Resources (3 items), Academic Programs and Curricula (3 items), Public Disclosure and Transparency (2 items), Assessment & Quality Assurance (8 items), and Student Support Services (3 items). In total, 25 faculty members of the universities were selected by multistage stratified sampling, response to the questionnaire. The questionnaire was pilot tested and the Cronbach's alpha for the entire questionnaire was .951; for each subscale, alpha ranged from .623 to 0.823. Exploratory factor analysis was utilized to establish the construct validity of institutional performance in higher education institutions Findings of the study confirmed the validity and reliability of the IPQ (Institutional Performance Questionnaire).