Social Support and Job Stress in Female Police Officers: Full mediation from Work-Life Balance

Abstract

Women's dual roles as workers and housewives render them particularly susceptible to work stress. The objective of this study was to ascertain the role of work-life balance in female police officers. The research hypothesis posits that work-life balance plays a mediating role in the relationship between social support and work stress among female police officers. The present study employed a quantitative survey-cross-sectional design. The data were collected using a questionnaire disseminated via Google Form and subsequently distributed through social media with a purposive sampling technique. A total of 190 female police officers participated in the operation. The instruments employed in this study included the Revised-Multidimensional Scale of Perceived Social Support, the Work-Life Balance Scale, and the Job Stress Scale. The data analysis technique employed utilized the PROCESS macro model 4 mediation analysis by Hayes. The findings indicated that work-life balance effectively mediated the relationship between social support and work stress. This finding underscores the significance of social support, defined as the presence of conditions that promote effective work-life balance, in mitigating work stress among female police officers. The limitations and recommendations are delineated in the section's conclusion.