Recovering Work Productivity in a Population With Chronic Musculoskeletal Pain Unveiling the Value and Cost-Savings of a Digital Care Program

Abstract

Objective: To investigate potential savings obtained from restoring productivity in employees with chronic MSK pain through a digital care program (DCP). Methods: Secondary analysis of a prospective longitudinal study assessing cumulative savings overall or across several industry sectors by analyzing changes in Work Productivity and Activities Impairment (WPAI questionnaire). Results: Employees from 50 U.S. states started the program (n = 5032). Significant improvements in productivity impairment were observed across all industries, yielding median cumulative savings from $151 (95% confidence interval [CI], 128–174) to $294 (95% CI, 286–303) per participant at treatment end. Twelvemonth projections estimated median savings of $2916 (95% CI, 2861–2972). Additionally, significant improvements in non–work-related daily activities were observed. Conclusions: This study underlines the burden of MSK-related productivity loss on employers' financial balance, illustrating the importance of a DCP to assist patients to recover quality of life and succeed professionally.