The Four Paradigm Model in Action

Abstract

As the sociocultural mindset described by the DTSM appears to be key to achieve a successful DT, it becomes of particular relevance having a tool to verify an institution’s DTSM profile and to measure its areas of strengths and improvement. This chapter puts the conceptual base of the DTSM and FPM into action by introducing the original 12 profile points holistic tool of the FPM Radar and its preparatory step, the FPM Board. The FPM Board is a visualization board of web-content screenshots, to analyse in a strategic-organizational perspective an institution’s transformative ‘sociocultural soul’. Its original, qualitative design-thinking approach allows institutions to run self-analyses and competitive studies across any sector. The FPM Radar is the quantitative side of it, being a grading assessment tool to measure the level of DTSM and a tool to visualize at-a-glance the DTSM profile of an institution. Examples and case studies help illustrating the methodological process, guiding the reader to apply the model.