The Influence of Artificial Intelligence and Work Training on Human Resource Performance

Abstract

This study investigates the influence of artificial intelligence (AI) and job training on the performance of human resources (HR) at PT Satria Bahana Sarana (SBS). A quantitative research approach was employed, with data gathered through questionnaires distributed to 165 office employees. The data analysis was conducted using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The results reveal that AI significantly and positively affects HR performance by improving efficiency and productivity in the workplace. Additionally, job training also contributes positively, as well-structured training programs enhance employee competencies and facilitate the achievement of organizational objectives. The R-square value of 0.622 suggests that AI and job training together account for 62.2% of the variance in HR performance, while the remaining portion is influenced by other variables. This study highlights the crucial role of AI integration and comprehensive job training programs as key strategies for optimizing employee performance in the era of digital transformation.