Inteligencia competitiva: Corpus teórico y prácticas

Abstract

The aim of this paper is to present a state of the art of competitive intelligence (CI). The literature is integrated by works written both by practitioners and academics. This fact and its multidisciplinary nature originate a scattering of subjects related to the processes of CI and its organisation, that requires an integrated approach. The paper exposes the topics detected: terminology, function organisation, processes, evaluation, models, and enablers and inhibitors of CI practices. Finally, ti is exposed that the need of continuing with empirical works that validate the construct, and lines of future research are suggested: the integration of the existent theoretical frameworks and the identification of the enablers and inhibitors of IC practices.