COMMUNICATION FACTORS, DISPOSITIONS, RESOURCES, AND BUREAUCRATIC STRUCTURE HAVE AN EFFECT ON THE IMPLEMENTATION OF CLOSE CONTACT TRACING OF COVID-19 IN BANJAR REGENCY, WITH POLICY AS A MODERATING VARIABLE

Abstract

BACKGROUND: Various regions of Indonesiahave unfulfilledclose contacttracing for COVID-19 responsibilities as preventionand control measures, including Banjar Regency which is part of the contributory factors to the low goal of containment. The four factors of influence are communication, disposition, resource, and bureaucratic structure of tracing as implementation actors of close contact tracing, but other factors can strengthen or weaken policy implementation. This study aims to analyse the factors involved in close contact tracing. METHODS: This quantitative study used a cross-sectional approach with the moderator variable being the policy context. The independent variables are communication,disposition,resource, and bureaucratic structure. The dependent variable is the implementation of close contact tracing of COVID-19. The instrument used is a questionnaire with a sample of 119 respondents that were taken with proportional random sampling.Data analysis used SPSS 26 applicationwithmoderated regression analysis (MRA). RESULTS: The four factors communication,disposition,resource,and bureaucratic structure together affected the implementation of close contact tracing of COVID-19 by 51.8% and the other variables were not observed in this study. The effect increased to 55.7% after introducing the policy context variable. In the partial variable test, there is no effect on the resource, but after the interaction of the moderator variable in the policy context, there is a significant p-value of 0.036 on the resource variable. CONCLUSIONS: Communication, disposition, resource, and bureaucratic structure impacted simultaneously on tracers in the implementation of close contact tracing of COVID-19 in Banjar Regency. They increased with a policy context variable as a moderator variable.The policy context variable can increase the effectof the resource factor as a pure moderator.