Tactical Dashboard Design for Study Program in University

Abstract

University is a non-profit organization which consists of several unit organization. In Indonesia, the smallest unit organization of university is a study program that serves the citizens by specific education. The Indonesia government monitors all the study programs by some indicators that represent its performance. Dashboard is a system that holds all information so that the organization can use the information to monitor the organization's performance. The dashboard can be categorized based on a managerial level, one of them is a tactical dashboard. Therefore, in this study, a tactical dashboard was designed to present information on the program study at university.