Abstract
We report tindings from an observational study on the nature of interruptions in the workplace. The results show that in most cases, (64"A), the recipient received some benefit from the interruption. However in just over 40'%. of interruptions the recipient did not resume the work they were doing prior to the interruption. Some implications for time management and communication technology are presented.
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O’Conaill, B., & Frohlich, D. (1995). TIMESPACE IN THE WORKPLACE: DEALING WITH INTERRUPTIONS. In Conference on Human Factors in Computing Systems - Proceedings (pp. 262–263). Association for Computing Machinery. https://doi.org/10.1145/223355.223665
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