The application of chatbot as an L2 writing practice tool

Abstract

This study investigates the effect of chatbot-based writing practices on second language learners’ writing performance and perceptions of using the chatbot in L2 writing practices. A total of 75 Korean elementary school students were randomly allocated to two groups. While the control group received traditional teacher-led writing instruction, the experimental group used a chatbot for individual writing practices for 15 weeks. The chatbot was developed using Google’s Dialogflow machine-learning AI platform by encoding expressions from an elementary school English textbook. A pretest was carried out prior to the experiment to examine the initial writing performance, and a posttest was carried out 15 weeks later with a different writing topic. The participants in the experimental group also responded to a short survey to report their perceptions and opinions about the chatbot. The results showed that the two groups generally showed a similar writing proficiency in the pretest scores, but the experimental group performed significantly better in the posttest than the control group, suggesting that the chatbot-based writing practice had a facilitating effect on their test performance. The participants of the experimental group also found the chatbot useful in improving their language skills and made them feel comfortable when learning a foreign language.