THE IMPACT OF THE PANDEMIC COVID-19 ON HOSPITALITY INDUSTRY AND TOURISM WORKERS

Abstract

The contemporary Coronavirus pandemic (Covid-19) has led the world to a severe socio-economic crisis and psychological distress. It has distressed the economy, but the services sector, especially the hospitality industry, is seriously affected by it. This study investigates how this virus influences organizational confidence, job satisfaction, and increases employees' sense of insecurity and perceptions of being unemployed. We performed a comparative analysis of the main indicators in tourism in 2020 compared to the same period of 2019, referring to the data recorded internationally. Also, the research aimed to identify how much the hospitality sector is affected by the crisis produced by the Covid-19 pandemic. The results specify that perceived job insecurity interposes the fear of the economic crisis.