AutoCLC: Towards Automated Assessment and Feedback on Closed-Loop Communication in Team-based Healthcare Simulation Training

Abstract

This study introduces AutoCLC, an AI-powered system designed to assess and provide feedback on Closed-Loop Communication (CLC) in professional learning environments. CLC, where a sender’s Call-Out statement is acknowledged by the receiver’s Check-Back statement, is a critical safety protocol in high-reliability domains, including emergency medicine resuscitation teams. Existing methods for evaluating CLC lack quantifiable metrics and depend heavily on human observation. AutoCLC addresses these limitations by leveraging natural language processing and large language models to analyze audio recordings from Advanced Cardiovascular Life Support (ACLS) simulation training. The system identifies CLC instances, measures their frequency and rate per minute, and categorizes communications as effective, incomplete, or missed. Technical evaluations demonstrate that AutoCLC achieves 78.9% precision for identifying Call-Outs and 74.3% for Check-Backs, with a performance gap of only 5% compared to human annotations. A user study involving 11 cardiac arrest instructors across three training sites supported the need for automated CLC assessment. Instructors found AutoCLC reports valuable for quantifying CLC frequency and quality, as well as for providing actionable, example-based feedback. Participants rated AutoCLC highly, with a System Usability Scale score of 76.4%, reflecting above-average usability. This work represents a significant step toward developing scalable, data-driven feedback systems that enhance individual skills and team performance in high-reliability settings.