Does teachers' perceived corporate social responsibility lead to organisational citizenship behaviour? The mediating roles of job satisfaction and organisational identification

Abstract

Background: Corporate social responsibility (CSR) literature indicates that employees develop positive organisational behaviour towards their organisation when their organisation is perceived as being socially responsible. Such organisational behaviours include organisational citizenship behaviour (OCB), job satisfaction and organisational identity. Objectives: The main objective of this study was to provide empirical evidence as to whether teachers' perceptions of their schools' CSR influence their OCB as well as to indicate the mediating role of organisational identification and job satisfaction in this relationship. Setting: Corporate social responsibility is a valuable way for organisations to promote favourable employee behaviours. Method: Data were collected through the use of a questionnaire from 260 teachers working at high schools in North Cyprus. Structural equation modelling was employed to test the hypotheses. Results: The results of this study suggested that employees' perceptions of CSR positively influence their OCB when job satisfaction and organisational identification mediate the relationship. Conclusion: The results of this study indicate that as long as employees are satisfied with their jobs and as long as they identify with their organisation, CSR favourably influences their voluntary behaviour, which in turn influences the overall performance of the organisation.