Family caregiver training program for older adults in Chile: A qualitative study

Abstract

Background and objective: Population aging in Latin America, particularly in Chile, is advancing rapidly, increasing the demand for trained caregivers who can provide quality care. However, caregiver training remains limited, and online education programs represent an innovative alternative. This study aimed to describe the experiences of family caregivers of older adults who participated in an online training program developed by a Chilean university. Methods: A descriptive qualitative study with content analysis was conducted. Purposive sampling was used, and semi-structured interviews were carried out with 11 female family caregivers who participated in a 13-session online training program. The content was based on comprehensive geriatric assessment (physical, mental, functional, social, and spiritual domains) and caregiver self-care. Results: Family caregivers valued the program as a space that provided both knowledge and emotional support to help them face their caregiving responsibilities. Four main categories emerged from the analysis: 1) multiple learnings; 2) simulation led by nursing students; 3) meaningful support, and 4) awareness of the caregiving role and the need for ongoing learning. Conclusions: The online educational program was well received by caregivers, who reported relevant learning experiences and greater awareness of their role. Although findings should be interpreted with caution due to the small sample size, the program may help strengthen caregiver competencies and support networks. Adapting content to diverse contexts and assessing program sustainability is recommended.