English for Bankers: An Investigation into Bank Managers' English Language Needs

Abstract

The study aims to explore the written English language needs and practices of bank managers of Askari Bank Limited, Pakistan. This research focuses only on the written English language needs of bank managers as they must be proficient while using English in their writings. The data are collected by means of interviews which provided in-depth views of the participants. The purposive sampling technique is used to collect data from bank managers to evaluate their current written English practices and their target the English language needs in the light of their experience. Thematic analysis is used to analyze the data. The themes were deducted from the interview guide and analysed under the objectives of the current study. The findings reveal that English is an important tool for written English communications for bank managers, and a large number of written tasks are conducted in the English language. The investigation of interviews also helped to find out the demands of bank professionals with respect to needs, lacks and wants.