Abstract
Purpose: Today’s society interest in mobile photography drives consumers’ and brands’ growing usage of Instagram. This paper aims to address the consequences of excessive use of Instagram on the negative feeling of losing information when not connected and the emotional fatigue resulting from an overcharge with new information. The mediating role of addiction between Instagram overuse and the two outcomes is also analyzed. Design/methodology/approach: Data from 342 active Instagram users were used to test the proposed model, applying the partial least square equation modeling method (SmartPLS 3). Findings: Addiction partially mediates the impact of overuse on emotional fatigue and instastress. Addiction to Instagram was mainly due to respondents’ lack of control over the time spent on it resulting in incapability to reduce its usage. Social implications: Social networking site managers, educators, families and public institutions should promote an adequate use of Instagram, making users (especially the young) aware of the potential threats of its excessive usage. The control on the amount of time devoted to Instagram is a key factor for detaining overuse and addiction, as well as avoiding the negative outcomes analyzed in this research. Originality/value: The findings contribute to the extant knowledge on the negative side of the digitization of the individual, as little is known about it to the best of the authors’ knowledge.
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Sanz-Blas, S., Buzova, D., & Miquel-Romero, M. J. (2019). From Instagram overuse to instastress and emotional fatigue: the mediation of addiction. Spanish Journal of Marketing - ESIC, 23(2), 143–161. https://doi.org/10.1108/SJME-12-2018-0059
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