QUANTITATIVE ANALYSIS OF WORKPLACE BULLYING AND BURNOUT AMONG EMPLOYEES IN HIGHER EDUCATION

Abstract

In the present study, a quantitative correlational design was used to determine the relationship between workplace bullying and burnout among employees in higher education. The instruments used in this study were the Negative Acts Questionnaire-Revised (NAQ-R) and the Maslach Burnout Inventory Educational Survey (MBI-ES). Participants included male and female employees who worked in various academic positions, ranging from support to administrative and faculty members (N = 131). The results indicated that the three factors of workplace bullying were significantly correlated with emotional exhaustion and depersonalization and negatively correlated with personal accomplishment. Additional findings showed that employees had more frequency of top-down bullying than lateral and upwards bullying. These findings indicated that workplace bullying and burnout could happen to anyone in academia, regardless of position or status.