Artificial Intelligence in Project Management: Balancing Automation and Human Judgment

Abstract

This study explores the transformative role of Artificial Intelligence (AI) in project management, focusing on its potential to balance automation with human judgment. Using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, 65 high-quality articles were systematically reviewed to ensure a transparent and rigorous analysis. The findings reveal that AI significantly enhances project management practices by automating repetitive tasks, optimizing resource allocation, and improving stakeholder engagement and communication. Predictive analytics and machine learning tools have demonstrated considerable effectiveness in proactive risk management and decision-making, particularly in complex and large-scale projects. Furthermore, AI-powered platforms facilitate real-time collaboration, fostering transparency and trust among stakeholders. However, challenges such as over-reliance on automation, ethical concerns, and adoption barriers were also identified, highlighting the importance of integrating AI with human expertise. By synthesizing insights from diverse industries and contexts, this study provides a comprehensive understanding of AI’s benefits, limitations, and opportunities in project management. The findings contribute valuable recommendations for organizations seeking to leverage AI technologies while maintaining accountability and ensuring sustainable integration.