“Information technology” with special reference supply chain management

Abstract

Purpose:- The present study is descriptive and qualitative in nature aiming to bring out the application of information technology in supply chain management(SCM). Design / methodology / approach:-It is basically a qualitative study based on secondary data identified through review of literature from journals and books. Findings:- The study identified a positive relationship between IT supply chain applications and performance. As noted by Lummus and Vokurka (1999) and Childerhouse and Towill (2000), much of the benefit attributed towards adopting supply chain management (SCM) systems, centre around the ability of information systems to speed up decision-making; increase visibility of value chain enablers; manage customer expectations better; reduce process cost; and increase the level of control available to management. Originality / value:- This study provides insightful findings in understanding the application of IT in SCM. This article also explains the benefits derived due to the use of IT in SCM. In spite of the limitations of the research, the study identified the potential benefits gained by scm members.