Inklusi Keuangan Sektor UMKM melalui Pick Up Services yang Optimal

Abstract

Sejarah Artikel: Diterima : 2020 Diperbaiki : 2020 Disetujui : 2020 This study aims to see how the role of pickup services in encouraging MSME sector business owners to gain access to banking with the hope that it will have an impact on the percentage increase in financial inclusion in the MSME sector. Based on the data, the MSME sector banking financial inclusion still needs to be improved. In this regard, strategies and programs are needed to promote the affordability of banking services to MSMEs in remote areas of Indonesia. The study focuses on the Pick Up Services factor which is based on the results of previous research as one of the influencing factors in helping MSMEs ease into entering banking services. The research method used is a qualitative case study method with research subjects coming from two sides, both from the customer and banking side. The use of qualitative methods is to find out more deeply about the role of pick up services in encouraging the entry of MSMEs into banking access. In addition, the study also investigates the form of pickup services that can provide optimal results for both MSME customers and banks. The results of this study are the optimal pickup service calculation models and formulations for customers and banks as a driving force for increased financial inclusion in the MSME sector in Indonesia.