Occupational Psychosocial Factors and Stress in the Medical Assistance Personnel

Abstract

Objective: to determine the psychosocial labor factors and stress in the medical personnel of a Municipality located in the State of Aragua - Venezuela, during the years 2022 - 2023. Methods: This field research, within the positivist paradigm, quantitative approach, observational design, descriptive level and cross-section, included the participation of 24 attending physicians who had introduced rest for mental health, during the months of January and June of the year 2022; therefore, the sample was census. The survey was used as a data collection technique and the Chilean version Suseso-Istas 21 was used as a questionnaire. Results: the most unfavorable levels were obtained in the dimensions: (95,8 %) psychological demands, Compensation (75,0 %), Social support and leadership quality (70,8 %) and Double presence (66,6 %). According to the Karasek, Johnson and Hall model, it was established that the type of work they do is high voltage. Conclusion: medical care personnel are exposed to psychosocial risk factors that may be causing chronic diseases. Therefore, it is recommended to apply strategies aimed at minimizing the psychosocial risk to which they are exposed.