CONFLICT RESOLUTION IN THE PERFORMANCE OF COLLABORATIVE GOVERNANCE: A SYSTEMATIC LITERATURE REVIEW

Abstract

Conflict is one of the problems that occurs when every human, organization, and social life of the organization. Conflict can be reviewed through the root of existing problems that can be internal or external. The science of public administration has the proper resolution in dealing with the mechanism of collaborative governance. The literature review approach was based on scientific journals published in the database. The authors' databases used Scopus, Science Direct, and Taylor and Francis Group. This research showed that implementing the proposed collaborative governance form of cooperation structure and the policy creates community plan-making. Furthermore, the conflicts resolved by collaborative governance in the 2015-2019 period were the source of disputes that often occurred. Researchers suggested that researching collective power can be developed in government so that it can be implemented in overcoming various public problems.