Implementation of personnel evaluation systems in Chilean companies, initial stage to measure their impact on the management of the company

Abstract

The implementation of performance evaluation systems requires a permanent review; In this regard, the lack of audit of human resources in organizations affects this specific area. The main objective of this work was to identify the variables that influence the stage of implementation of the process of measuring the performance of workers. It is an analytical, observational cross-sectional study, which was conducted using a specific evaluation´ instrument to evaluate the implementation stage of the performance evaluation system, which included the evaluation of 22 variables and the application of 61 specific audit procedures and that It was carried out in 116 companies, public and private, of different industries. For the exploratory factor analysis were applied. The principal factors that influence the process of implementing the process of evaluating the performance of workers in the present study are; Information, Evaluation, Training, Appeal, Feedback and Application. These components are the initial source for the construction of an index that allows measuring the impact of performance evaluation in the management of the company.